Elegant Temperament Long-sleeved Dress Satin Halterneck Formal Evening Dresses Women Clothing

Shipping & Payment Information

Shipping Options

We offer various shipping options to meet your needs:

• Standard Shipping: 5-7 business days - $10.00
• Express Shipping: 2-3 business days - $25.00
• Overnight Shipping: Next business day - $50.00

Shipping Policy

All orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number via email once your order has shipped. Shipping times may vary during peak seasons or holidays.

International Shipping

We ship to most countries worldwide. International shipping rates and delivery times vary by destination. Customs fees and import duties are the responsibility of the customer.

Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• PayPal
• Square Payment
• Bank Transfer (for orders over $500)

Payment Security

All transactions are secured with SSL encryption. We do not store your credit card information. Your payment details are processed securely through our payment gateway partners.

Order Processing

Orders are typically processed within 24 hours of payment confirmation. You will receive an order confirmation email with your order details and estimated delivery date.

Free Shipping

Free standard shipping is available on orders over $100. This offer applies to domestic shipments only.

Refunds & Returns Policy

Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.

Eligibility for Returns

Items must be returned in their original condition:

• Unworn, unwashed, and unused
• With original tags attached
• In original packaging (if applicable)
• With proof of purchase (order number or receipt)

Non-Returnable Items

The following items cannot be returned:

• Personalized or customized items
• Items damaged by misuse or normal wear
• Items without original tags or packaging
• Digital products or downloadable items
• Items purchased more than 30 days ago

How to Return an Item

1. Contact our customer service team at returns@example.com or call us at +923142979757
2. Provide your order number and reason for return
3. You will receive a Return Authorization (RA) number
4. Package the item securely with the RA number clearly visible
5. Ship the item to our return address (provided with your RA number)

Refund Process

Once we receive and inspect your returned item:

• Refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method
• Shipping costs are non-refundable unless the item was defective or incorrect
• You will receive an email confirmation when your refund is processed

Exchanges

We offer exchanges for items of equal or greater value. If you wish to exchange an item:

• Follow the same return process outlined above
• Specify the item you would like to exchange for
• If the new item costs more, you will be charged the difference
• If the new item costs less, you will receive a refund for the difference

Defective or Damaged Items

If you receive a defective or damaged item:

• Contact us immediately with photos of the damage
• We will arrange for a replacement or full refund at no cost to you
• We may request the return of the damaged item for quality control purposes

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where:

• The item was defective or damaged upon arrival
• The wrong item was sent
• The item was significantly different from the description

Contact Us

If you have any questions about our refunds and returns policy, please contact us:

• Email: abubakkarshad947@gmail.com
• Phone: +923142979757
• Address: Rawalpindi, Pakistan